Privacy Policy

Effective Date: January 1, 2026

Quiet Leverage LLC (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy applies to information collected through our website and services, including our CRM workflows, automation tools, and messaging services.

1. Information We Collect

We may collect:

• Personal Information: name, email address, phone number, business information, and any information you submit through forms.
• Transaction Information: payment-related details if you purchase services (processed by third-party payment providers).
• Consent Records: opt-in/opt-out records and timestamps for communications (SMS, email, etc.).
• Automatically Collected Information: IP address, browser/device information, cookies, and usage analytics.
• Communications: customer support inquiries, appointment details, and service-related communications.

2. How We Use Information

We use information to:

• Provide and improve services
• Respond to inquiries and provide support
• Schedule appointments and deliver service communications
• Process payments and transactions
• Maintain security, prevent fraud, and troubleshoot issues
• Document consent and communication preferences

We do not sell personal information.

3. Automated Communications & AI Transparency

We may use automated technologies (including AI-powered voice assistants, automated messaging, and call handling tools) to support customer communications, scheduling, and service delivery where permitted by law. Consent to receive automated communications is not required as a condition of purchase.

4. SMS Privacy Commitment (Carrier-Critical)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not share SMS opt-in data or consent records with any third parties for marketing purposes. We may share information with service providers only as necessary to deliver the services you requested (for example, messaging delivery providers), under confidentiality and security obligations.

5. SMS Opt-In & Messaging Terms

By submitting a form on our website or providing written consent through another method, you agree to receive SMS and/or MMS messages from Quiet Leverage LLC. You may receive the following types of messages:

• Appointment reminders and scheduling confirmations
• Service updates and account notifications
• Onboarding instructions and operational communications
• Marketing or promotional messages (only if you have provided separate express consent)

Message frequency varies based on your interactions with our services.

Message and data rates may apply.

Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message. You will receive one final confirmation message, and no further messages will be sent unless you re-opt in.

Help: Reply HELP to any message for assistance, or contact us at support@quietleverage.io.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

6. Information Sharing

We may share information with:

• Service Providers: vendors who help us operate our business (e.g., payment processors, messaging providers, analytics providers) under contractual confidentiality and security obligations.
• Legal Compliance: if required by law, legal process, or to protect rights and safety.
• Business Transfers: in connection with a merger, acquisition, or asset sale; information remains protected under this policy.

7. Data Security

We use commercially reasonable safeguards to protect information, including access controls and security measures. No method of transmission or storage is 100% secure, but we follow industry best practices.

8. Your Rights & Choices

You may request access, correction, or deletion of information, and you may withdraw consent for future communications. You can opt out of marketing emails via unsubscribe links and opt out of SMS by replying STOP.

Privacy Requests: privacy@quietleverage.io

General Support: support@quietleverage.io

9. Cookies & Tracking

We use cookies and similar technologies to improve site functionality and analyze usage. You can control cookies through your browser settings.

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this policy periodically. The effective date will be updated when changes are made.

12. Contact

Privacy Requests: privacy@quietleverage.io

Support: support@quietleverage.io